Results for

Call centres - Import export

790 Companies

9 Products

MEDIPHONE

France

The company MEDIPHONE, is a Service Provider, which operates in the Call centres industry. It also operates in the Domiciliation - commercial and industrial, Hotline support services, Domiciliation - commercial and industrial, and company domiciliation industries. It is based in Le Mans, France.
BIZDEV.STORE

France

The company BIZDEV.STORE, is a Service Provider, which operates in the Telephone marketing industry. It also operates in the call centre, B2B marketing, b2b services, and phone call management services industries. It is based in Montpellier, France.
NOSYCOM

Madagascar

The company NOSYCOM, is a Service Provider, which operates in the Call centres industry. It also operates in the phone call management services industries. It is based in Antananarivo, Madagascar.
TEAM2F

Morocco

The company TEAM2F, is a Service Provider, which operates in the Call centres industry. It also operates in the call centre services, telemarketing, Direct marketing services, and call centre industries. It is based in Casablanca, Morocco.
TOP COM AGENCY

Madagascar

The company TOP COM AGENCY, is a Service Provider, which operates in the Call centres industry. It also operates in the call centre services industries. It is based in Analamanga Mahamasina Atsimo, Madagascar.

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OMFAX SYSTEMS LTD

United Kingdom

Omfax has helped hundreds of Housing organisations to deliver great Housing Repairs and Enquiry services. Housing Associations choose Keyfax because: * Only Keyfax offers Intelligent Scripting for excellent Customer Service. * Easily add Tenant self-serve Repairs or Enquiries re-using the staff diagnostic scripts. * Simple graphical Interface for customer service staff and tenants, which is fully responsive and accessible. * Out-of-the-box integration with portals and all major Housing Management Systems. * Comprehensive reporting on logged repairs and enquiries, and Google Analytics integration with Keyfax Online. * Simple Administration interface for customer service staff to write diagnostic scripts. Housing Organisations also appreciate the service offered by the Omfax team. We like to build long-lasting, mutually rewarding relationships with our customers, who also enjoy: * Quick installation and updates of Keyfax in their networks, or on Omfax Azure Servers. * Support from a ‘Cyber Essentials Certified’ team with years of experience in Housing. * Workshops to turn their repairs and enquiries policies into intelligent scripts. * Consultancy services for experienced Omfax scripters to write the diagnostics for them. * Comprehensive Admin Tools script development training. * Technical support and assistance when writing diagnostic scripts. * Getting new starters trained through self-paced, online Housing Repairs courses

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Keyfax Enquiries Diagnostics

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EUROCOM CX

Albania

EuroCom CX is a BPO Outsourcing Digital Center. Coming from the house of experts, We are an established service provider company succeeding for more than 10 years in the area of: - CX & Costumer Care - Customer Service & Contact Centers - BPO & Outsourcing The sectors we cover are as following: Automotive Healthcare Education Insurance Financial Gaming E-Commerce Telecommunications Airlines Travel & Hospitality Retail Energy & Utilities Logistic and Supply Chain Understanding that quality is the Key Factor on a Business Continuation relationship we have Certifications as ISO 9001 and 27001 , GDPR Compliance, PCI DDS. We cover our Services in English, Italian, Spanish, French, German, Greek, Turkish, Dutch, Bulgarian, Hungarian, Polish, Arabic, Romanian and Serbian. Proud Member of : Swiss Albanian Chamber of Commerce (SWISSA) American Chamber of Commerce (AMCHAMB) Chamber of Commerce Switzerland - Central Europe (SEC CEE) Enterprise Europe Network (EEN) Albanian Investment Development Agency (AIDA) Westminster Business Council Association of Business Service Leaders (ABSL) London Chamber of Commerce and Industry European Customer Experience Organization (ECXO) The Association of Collaboration and it's core (IAOP) Contact Center World

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Problem Resolution In Multilingual Customer Experience

Competitive Offshore Services For International Clients

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STORACALL VOICE SYSTEMS 2019 LTD

United Kingdom

Founded in 1969, Storacall Voice Systems specialise in the development, supply and installation of call recording solutions. We have a proven track record in this field and truly feel we are the right choice for your business. In 2019, Storacall Voice Systems was purchased by entrepreneur Stephen Whyte. Stephen has over 18 years experience in IT software solutions and business leadership and owns a range of complementary businesses under the NED Holdings Group. Storacall Voice Systems (2019) Ltd was formed following this acquisition with a clear focus and vision, continuity and growth. Storacall have been supplying call recording and telephony services to an impressive list of clients for over 50 years, these include government departments, travel & leisure, financial, healthcare organisations along with companies in the retail, manufacturing and service sectors. We supply solutions for a wide range of operations including call centre, help desk, contact centre and emergency services. Our experience gives us a special understanding of your call recording and telephony needs, this understanding enables us to recognise your requirements and exceed your expectations.

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Call Recording / Logging Solutions

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PELCOM D.O.O.

Croatia

Pelcom made in past 24 years different projects.We have our own software solution for control of telecomunication cost of company. Our references are companies with ove 2000 extensions. Solution is named CAS - stands for Call Accounting system.LED lamp production is a new part in our over 20 years technical experience. We have own production of retrofit LED lamps.We also make tailored LED products. For our products we use best balanced price/quality components. As we are already over 4 years in this business we have some lamps which works over three years with no fail.We are small company and we do not have time to repair, so we make quality products.Our moto in this is: "We do not need our products back we need our customers back to order"
MULTICOM

Belgium

For more than 15 years, our D Call and Multicom call-centre has accompanied its partners in expanding their sales activities. As making outgoing and incoming calls are two entirely separate vocations, we make available to you a team of experienced, multilingual telephonists – in French, Dutch, English and German – to ensure your projects are successful. Our partners come from all over Europe: Belgium, France, the Netherlands, Germany, the UK, etc. We manage each of these telephone operations with telephonists who are 100% fluent in the national language. Furthermore our D-Call call centre, is available for email marketing, SMS marketing and data processing campaigns. D Call and Multicom are committed to and involved in upholding our customers' demands. The quality system not only complies with the ISO 9001/2008 standard but also improves our reliability, compliance and performance.

GLOBAL BILGI

Ukraine

Global Bilgi is a multi-language omnichannel outsourcing contact center with our own IT products and the purpose to deliver an excellent customer experience. Our company is a part of Turkcell group, the telecommunication market leader in Turkey and Ukraine and our offices are located in these two counties. Global Bilgi has in-depth expertise in ensuring the highest quality of service to the leading global businesses from the following industries: Telecommunications, Aviation and Transportation, Package and Freight Delivery, Consumer Services, Banking and Finance, IT, and others. Each of our Clients gets a personal and systematic approach with the strict meeting of defined KPIs, advanced planning, reporting, and monitoring support to maximize project efficiency, strong tech and IT expertise with many more other benefits. The excellent service delivery of our team is confirmed by a number of national and global (including ISO standards) certificates, awards, and testimonials from long-term Clients. In addition to traditional contact center outsourcing services, like handling calls, chats, emails, outbound sales campaigns, and back-office support, we develop and offer our industry-specific digital products, as the cloud contact center platform Sirius.
BUROTIC ASSISTANTES

France

BUROTIC ASSISTANTES supports healthcare professionals, independant professions and trades, SMEs... in the daily managment of customer relations; professional, reliable and efficient telephone answering service. Outsource the managment of your incoming calls. Lighten your telephone workload and free your working hours for other tasks. Management of your diary and schedule. Equipped offices for short and long-term rental. Meeting room (seating 18), tax domiciliation service, Prefectoral authorisation.

LONDON OFFICE

United Kingdom

LONDON OFFICE supports thousands of clients with their business needs. Our clients range from business start-ups, with a number of niche businesses testing the water before committing to staff and premises; small businesses of between one and ten employees where we continue to provide answering & mailing services, virtual office and internet services year after year; larger organisations, where we assist in the overflow of calls they receive or when they need to relocate. Have a full virtual presence by creating a uk virtual office address in Wimbledon, Marylebone and Regent Street.
PRIMO CONTATTO MULTILINGUAL CONTACT CENTER

Moldova

Primo Contatto is a multilingual contact center located in Moldova. Since 2008 we have been working for the international market by customer service, telemarketing, events, telesales, back office, chat, email, surveys and other BPO services. We provide our services to several international companies. Our competitive prices added to the obtained excellent results make us to be an excellent solution for those who are looking to outsource a service to reduce costs without sacrificing quality. Our mission: to provide high quality services at highly competitive prices. Our operators are able to support more than twenty languages, including English, Portuguese, Spanish, French, Italian, German, Romanian, Ukrainian, Russian, Turkish, Hebrew, Polish, Bulgarian, etc. Primo Contatto contact center is located in Chisinau, capital of the Republic of Moldova. This location at the heart of Europe allows our European partners to join us in a few hours by plane. Moldova was chosen because the Moldovan citizens are very skilled in speaking different languages with a neutral accent. In addition to this, the low operational cost that allows us to offer our services at a much lower price than other outsourcing European companies. You can contact us for a free trial with no obligation, we will be happy to evaluate our possible contribution to your specific needs and arrange the details together for a winning combination.
CERES GROUP

Belgium

Located in the heart of Europe, opposite Charleroi Brussels-South International Airport, Ceres Group will welcome you in a work environment combining efficiency, accessibility and connectivity. Our unique structure aims to support you throughout your company's life. Whether you are a starter, fully developing or well established, we provide high added value services to help you achieve your objectives. Ceres, in Charleroi, is a business centre, a company one stop shop, a call centre and a business partner to boost your sales. The combination of these elements is unique and will provide you real support, whatever your activity or ambitions.
CREAFONE

Turkey

We are here to provide a unique customer experience in the digital world! We aim to establish a continuous and effective bridge with your customers.Our experienced and professional call center employees offer fast and effective solutions in customer service processes.Thanks to its unique capabilities, Creafone provides 24/7 quality service to both domestic and international customers.It enables businesses to be strong in competition not only with its Representatives but also with its unique technology infrastructure.As Creafone, we offer many technologies such as E-Commerce infrastructure, Virtual POS service, Call Center infrastructure, Ticket System, Billing Applications, CRM Software among the privileges we offer to businesses.Communication channels we manage for our customers include Instagram, Facebook, Twitter, Live Support (Chat) & E-Mail, Phone and Video Support.We manage the order processes end-to-end and provide services to our customers in many areas from order creation to storage to packaging.We manage indispensable marketplaces in e-commerce.We respond to the messages sent by your customers from the product entrance to the marketplaces such as Hepsiburada.com, Trendyol.com, Turkcell Pasaj, n11.com.While doing all this, we are constantly working on the most important issue for us is the Customer Experience.In other words, we manage all communication processes end-to-end for your customers.
VITUAL-OFFICE

Ukraine

Virtual Office is a call center based in Ukraine looking for new projects. Virtual Office works with a great variety of European languages, such as English, Italian, German, French, Polish, Spanish, Czech, Slovakian, Greek, Russian, and Ukrainian. Outbound services: - customer’s support (phone calls, emails, faxes, information letters, etc. ), - social media monitoring- data base actualization, - holding the meetings, - events arrangement, - advertising products and services, - marketing and social research, - (debt) collection services. Inbound services: - virtual office, - hotline, - technical customer’s support.
ZZ GROUP

Albania

WE ARE DEVOTED TO DELIVERING REMARKABLE ONE-TO-ONE CUSTOMER EXPERIENCES. How can we help you? No matter what your business needs, our strategic marketing consulting firm can pinpoint with unparalleled accuracy a solution. TELEMARKETING Is telemarketing something you’re looking at to boost your business growth? If so, ZZ Group has a great team of highly skilled telemarketers that can work on your campaign on your behalf. Here are some of the advantages that your company can get. BACK OFFICE SALES SUPPORT A current study conducted by ZZ Group shows that only 25% of your sales time is spent with the customer. We relieve your valuable sales resources of administrative tasks, so that you can spend more time with your customers.To enable you… COSTUMER SERVICE Acquiring a new client it might be more difficult that retaining an existing one but this does not mean the job is done. This is why a long -lasting customer relationship is the aim of every company. Since our goal at ZZ Group is to be an extension of Costumer Experiences and Inbound Services.
MPLCONTACT (SUTTON COLDFIELD)

United Kingdom

Full service contact centre in the Birmingham town of Sutton Coldfield, providing call centre services from telephone answering to fully outsourced customer services solutions. Together with our technology division, mplsystems, we have become the UK’s leading provider of contact centre solutions and outsourced services and consulting services. We are in a unique position with our intelligentContact technology being used in our contact centres and those of our clients, both in the UK and internationally.
ROUTR

United Kingdom

Build complicated VoIP powered phone systems with ease. Our drag-and-drop software allows you to connect to 180 countries and start making and receiving calls, SMS, fax and more. Routr allows you to build complicated VoIP powered phone systems with ease. Our powerful drag-and-drop software allows you to connect to 180 countries and start making and receiving calls, SMS, fax and more. With our powerful drag and drop technology, you can create a call routing flow that is unique to your business by using our pre-built components. Whether you are looking for a custom greeting, an Interactive Voice Menu or even need to communicate with an API or backend service, our predefined components have you covered. Deploy unlimited call flows worldwide for free. Build professional powerful call flows in minutes. Easily apply business rules and logic. Our cloud PBX solution gives you the power to connect instantly. We give you the tools to build a PBX system that works for you. from call hunting algorithms, a call center or a vast eco-system our platform requires no programming, is incredibly powerful and saves you money.

FUSION BPO SERVICES

United Kingdom

Fusion BPO Services INC is an international BPO company. Fusion BPO always assures in offering the highest level of efficiency. The company has over 6, 000 employees spread across 16 locations in 8 countries and has been operating for over 30 yearsTheir clients are of great renowned and span over many industries. The services provided by us are inbound call center and outbound call centers, tech support services and back-office services to name a few. Some of the other services we provide are: - Voice Process - Non Voice Process - KPO Services - Live Chat Support - Debt Collection Services - Automation Solutions - Quality Control Assurance - Work -at-Home Call Center Fusion is HIPAA Complaint and ISO 27001 furthermore we have received many awards and certifications, a member of NASSCOM and won the Most Impactful System Award by Global Workforce Management Forum. Fusion deliver to these industries: - E-Commerce - Education - Utility / Energy - Travel, Hospitality & Transportation - Financial Services - Telecommunications - Healthcare - Consumer Packaged Goods Fusion believes that the innovation and analytics will permit the optimisation of the BPO industry, and have developed the robotic process automation, machine learning, artificial intelligence and the chatbot to mention a few.
BAMBUS GROUP

Sweden

Bambus is a company that provides contact center services, such as sales, market research, appointment setting and customer service. Based on our “Quality brings success.” ideology, we bring quality and the success comes itself, just the way it does in our current projects.The name Bambus originated from the bamboo tree which has a very close meaning with the performance of our company. After our first steps on ‘watering’ our work and maintaining our most valuable ingredient which is quality, we are now growing in an enormous way, just like the nutritious bamboo tree.Our managing department is experienced in several countries such as Germany, Sweden, Norway, Austria and Turkey who gathered together to found Bambus. With the knowledge they brought from the aforementioned countries, they added positive values to establish a company with European principals. Our team has got experience of more than 8 years on telemarketing with big brands on different projects. Because of that we understa
PRIMO DIALLER PARTNERSHIP

United Kingdom

The Hosted Dialler From an Award Winning Team At Primo Dialler we don’t believe in ordinary. We like to go that little bit extra and design our hosted dialler solutions to be the best. Our secure platform is used by thousands of users around the world. Increase your conversions by up to 300% today with our no-commitment feature-rich hosted dialler. Our aim is to develop a long term relationship with you and provide you with the expertise you need to make your call centre operate to its optimum level.
MPLCONTACT

United Kingdom

mplcontact is now one of the UK's leading providers of outsourced contact centre solutions. We are specialists in complex customer service provision, and are available 24 hours a day, 7 days a week from our network of UK contact centres.Our clicnets use our services whenever and however they wish, by seamlessly overflowing call to us, clients benefit from our services from daytime, overnight and weekend cover.Alternatively, clients can use our agents as a dedicated extension of their business by completely outsourcing all contact.
NATIONAL BUSINESS LTD

Bulgaria

Nacionalen-biznes.com е единственият бизнес портал в България, които дава възможността на всички посетители да разговарят напълно безплатно и неограничено със спонсорираните фирми и компании в каталога, както и да изпращат безплатни SMS-и на избраните от тях фирми. Nacionalen-biznes.com e единственият портал в България, в който са събрани всички обяви, събития, уникални оферти с намаления (посредством ваучери) на всички Български фирми и бизнес организации с подробно описание за дейността им, актуална информация за продуктите и услугите, които предлагат телефони, адреси, работно време, галерии със снимки и допълнителна информация, която представя фирмите по-възможно най- полезният и подробен за посетителите начин. Фирмите в nacionalen-biznes.com са подредени по определени категории и отрасли, обозначени са с ключови думи, с цел по-лесно описване на дейността им и по-лесно откриване. Nacionalen-biznes.com притежава една от най-големите бази данни в България за съхранение и търсене на ин
VODATECH BILISIM PROJE DANISMANLIK SAN. VE DIS TIC. A.S.

Turkey

As being Turkey’s first outsource call center company, with it’s 700 employees and 700 seat capacity at two locations (Istanbul (Atasehir, Umraniye and Gunesli), Gebze/Kocaeli and Yalova), VODATECH has been providing a “Customer Interaction Platform” for Telemarketing, Customer Support, Data Quality and Technical Support (Helpdesk) to companies both local and abroad who are the leading brands in their markets, since 1998. VODATECH’s approach to “call center” is not a one sided communication, it is a solution which the interaction with company’s end users and business partners is managed.VODATECH’s call centers located in different locations running on multi-site structure, are designed to supply corporate clients “uptime, continuity, security and flexibility”. It’s software based infrastructure manages SMS, e-mail, fax, and web chat traffic as easy as telephone traffic. Company have ISO9001 Quality Management System and ISO27001 Information Security Management System certificates.
ONBOARD PLC.

Bulgaria

Specialised in B2B services, telemarketing/telesales campaigns, lead generation and email marketing campaigns. Experts in CRM, Salesforce.com distributor for Bulgaria. Providing services worldwide, wide language coverage (Eng, German, French, Italian, Czech, Spanish, Chinese, Thai, Indonesian, Dutch, etc). Creating, cleansing and profiling databases; we increase our client's sales at 50-60% lower prices than other European companies in the field. Other services: Mystery Shopping, CRM consulting, IT, website design, web portals development, Google Apps reseller since 2009. Modern IT infrastructure, based in the city centre; 60+ employees.
ICON COMMUNICATION CENTRES

Czech Rep.

ICON is an award-winning multilingual contact centre based in Prague. B2B brands trust ICON to deliver inside sales and account management outsourcing solutions underpinned by amazing CX. Using cutting-edge technologies and amazing colleague talent, ICON develops strategies that help global brands connect with their customers in any language and anywhere in the world. A team of almost 300 multilingual colleagues provide services 24 hours a day, every day of the year!
BULGCOM LTD.

Bulgaria

Bulgcom Ltd. is a management consulting and outsourcing company with continued success in driving top performance in a diverse range of Industry sectors worldwide. Having many years’ experience within the customer service area had allowed us to have an in-depth insight to drive long term client loyalty and advocacy and to become trusted advisor at all levels. We organize our work to have results not only today, but in future as well, investing ideas into the next generations.
UNITY4

United Kingdom

Unity4 provides advanced contact centre capabilities, from technology to people, at home or in the office, powered by the cloud, driven by innovation.Unity4 has two major operating divisions.Unity4 Contact Centre Technology provides its cloud based contact centre platform RapportCMS on a pay per use basis. RapportCMS has been designed with the understanding that contact centre excellence is as much about what goes on after the agent says hello as what happens before.

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Call centres - Import export

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790 Companies